职位类别：销售助理 联系邮箱：【Position 职位： Sales Assist. / Customer Service 销售助理/客服】
• Sales administration/Customer service:
1. Manage customer orders & follow-up, from order intake to contracts, lead time, after-sales, invoice and related payments.
2. Communicate and understand customers’ needs and requests
3. Coordinate with other departments to guarantee customer satisfaction while balancing with Cartolux internal best practices
4. Sales data analysis: turnover, backlog, overdue, late delivery, monthly/weekly follow-up…
• Support Sales team
1. Customer visits support organization
2. Customer offers preparation
3. Customer information capitalization (CRM), manage business files
4. Support some marketing activities
• Main Requirements:
1. 2 years relevant experience in sales administration/customer service, especially in foreign-funded companies.
2. Experience with high-quality industry preferred and be able to deal with customers’ high demands
3. Detailed-oriented, takes initiatives, well organized, can handle pressure and efficient at work.
4. Good communication skills both verbal & written (emails, reports), establish and maintain good relationships with customer.
5. Good computer skills. Usage of Kingdee ERP ideally.