Provides on-site support, solve application problems and ensure the stability of application
To deeply understand the real needs of customers and recommend the most appropriate products.
Cooperate with R&D on the development of new products, be able to independently complete laboratory tests and ensure that product properties are consistent with customer requirements
Deal with complaints, give feedback and solutions quickly.
Handle internal or customer training and technical communication
Follow up and update project progress in time
Write professional field and experimental reports
Other work
提供现场支持,解决应用问题,确保应用稳定
深度了解客户真实需求,推荐最合适的产品
配合新产品的开发,能够独立完成实验室测试并确保产品指标与客户要求一致
快速处理客户投诉,提供解决方案
内部或者客户培训以及技术交流
及时跟踪及更新项目进度
撰写专业的现场以及实验报告
其他工作
任职要求
Hard qualification
Education: Chemical background or work experience, Bachelor’s degree or above
Full time work and can finish work under pressure
Technical & Professional Knowledge: Good sense of technology service; Spirit of teamwork.
教育背景: 化工专业,本科及以上学历
全职工作,能在压力下完成工作
专业技术知识:具有良好的技术服务意识;团队合作精神。